Order fresh, sustainable flowers online
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Need a login?
Step 1: SIGN UP! Get an account by filling out the “new account” request form below:
Step 2: SHOP! Receive your login and password to access our online shop. Flowers must be ordered in groups of designated stem counts. For example, if a flower is available in bunches of 12, you can order 12, 24, 36, and so on. Don’t see what you’re looking for or need help? Send a wish list or contact us with your details and questions and we'll take it from there.
Step 3: ORDER! Ordering opens Friday morning, and closes Monday at 9pm. Delivery to your door is on Wednesdays in Vancouver, and Thursdays in Victoria. For other options or urgent orders, contact us directly. We can ship large orders any day of the week with a three-day turnaround. Once your order has been submitted, you will receive email confirmation and an invoice for payment on delivery day.
I'm a florist
We have it all – connections to clients, social media representation, and most importantly, the most eco-friendly, long-lasting, beautiful flowers around. Monterosso Imports has been in the industry for years, so we know exactly how to support you, exactly how to get you the product you need in a way that is streamlined and hassle-free. Need your product packaged a certain way? Delivered to a certain location? Need 24/7 customer support? We provide it all. If you’re ready to shop and haven’t already been set up with login credentials, contact us so we can get you shopping right away.
I need assistance
We get it, there’s a lot of information. And if you’re new to the industry, not in the industry at all, or a seasoned vet with a few questions, we can help. We’re proud to offer 24/7 personalized support so you can be comfortable knowing that you’re in the best hands, every hour of the day. Monterosso Imports Concierge provides communication and education on every level so your floral celebrations run seamlessly and beautifully. So let us know how we can help you.
Policies & FAQs
How do I become a customer?
Fill out the form above in Step 1 or contact Monterosso Imports with your name, email, and company name. We will create an account for you and provide you with your login information.
What is the process of my order?
Product is picked to order, packed, shipped and delivered within a three day turnaround. So don’t worry about not getting your product - we are designed to deliver your orders quickly and efficiently.
Can I change the quantities on existing orders?
You have a five minute window after placing your order to make adjustments - after that, your order cannot be edited.
How are the flowers packed?
The flowers are packaged in such a way that the chance of damage is minimal, and the products are able to be efficiently processed. The flowers are packed in a way that is sustainable: recyclable and biodegradable materials are used, and we avoid plastic as much as possible. You can discuss any personal requirements you may have with Rosanna.
What about the quality?
We only sell A to AAA quality flowers from selected and reputable growers, and bring the products from grower to customer as quickly as possible. We work closely with the growers.
How long are the prices valid for?
The current prices are displayed in our web store. They change every day and are dependent on supply and demand. Weather conditions also play an important factor.
Can I see the quantity of the order while placing an order?
When you click on the icon below during ordering, you will see the size of your order. The quantity is shown in boxes or carts.
Are the prices per stem or per bunch?
Prices are per stem, unless otherwise indicated.
Are the flowers grown in an environmentally friendly way?
Yes. We make every effort to only sell sustainably grown flowers. We have a strong commitment to the earth and the people living on it.